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Call Center Agent

Published on 02.06.2021


Website :
Industries :
Call centers, hotlines
Consumer goods
Job ads : See our Job Ads
Retail Group (Pty) Ltd, is a subsidiary of Famous Brands Limited, Africa’s largest branded food service franchisor. Our portfolio consists... read more

Job Ad & Profile Description

Position : Call Center Agent

We are looking for a Call Center Agent

The Call Center Agent will be responsible for taking customer calls (orders and queries) for all restaurants connected to the Call Center. We seek to appoint experienced, skilled, and self-driven individuals with a proven track record as Call Center Agents for our Call Center in Commerce Park, Gaborone.

Required profile for job ad : Call Center Agent

Applicants must have the following:

  • At least 2 years quick service restaurant or Call Center operations experience 
  • Fluent in English and Setswana
  • Well-spoken and friendly personality
  • Passionate about customer service
  • Patient and hard-working
  • Computer literate
  • Must have a phone with Whatsapp
  • Must live in Gaborone 
Job criteria for job ad : Call Center Agent
Job category :
Marketing, communication
Industries :
Call centers, hotlines
Distribution, selling, wholesale
Employment type :
Permanent contract
Region :
Central - Chobe - Francistown - Gaborone - Ghanzi - Jwaneng - Kgalagadi - Kgatleng - Kweneng - Lobatse - Ngamiland - North-East - Orapa - Selebi-Phikwe - South-East - Southern - Sowa
City : Gaborone
Experience level :
2 to 5 years
Educational level :
High school
Spoken language :
Number of Position(s) : 1

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