Google Play

Consultant: New Business

Published on 22.03.2023


Industries :
Call centers, hotlines
Health, pharmacy, hospitals, medical equipment
Job ads : See our Job Ads
Health Risk Management Botswana (HRMB) exists to offer a comprehensive range of fully outsourced quality solutions, including managed healthcare,... read more

Job Ad & Profile Description

Position : Consultant: New Business

The successful candidate will assess the risk of new applications to the scheme and apply underwriting where necessary.

  • Capturing new members’/dependants’ details on the administration system using application forms to register new members and dependants on the system.
  • Responsible for update and closing of all new business workflows.
  • Maintain and update group business register including allocation of incoming tasks.
  • Maintain and update SLA on business register on a daily basis.
  • Quality check and activation of new member applications, on-line applications as well as adding of dependents.
  • Follow-ups with regards to new member’s applications in all statuses.
  • Answering calls, responding to all written correspondence, and dealing with all enquiries timeously, efficiently, and effectively through to resolution
  • Assist New Business on ad-hoc tasks
  • Rendering professional and quality service to Members, Brokers, and our clients
  • Contact member regarding outstanding information for newborn applications.
  • Maintain and ensure adherence to Service Levels Agreements
  • Keep abreast of market changes and trends, bringing them into the underwriting standards and procedures where appropriate
Required profile for job ad : Consultant: New Business


  • Have a minimum of Diploma in Business or related field.
  • Minimum 1 year sound knowledge and understanding of underwriting legislation (Council of Medical Schemes), the Medical Aid Industry, Scheme Rules & Regulations, ISO and other related legislation
  • Have knowledge of ICD 10 codes, medical conditions and terminology would be advantageous.
  • Have excellent problem solving and decision-making skills.
  • Effective telephone, business communication, writing and administration skills.
  • Computer literacy and exposure to Medical Administration system.
Job criteria for job ad : Consultant: New Business
Job category :
Health and social professions
Industries :
Health, pharmacy, hospitals, medical equipment
Employment type :
Permanent contract
Region :
Experience level :
2 to 5 years
Educational level :
Spoken language :
Key Skills :
Number of Position(s) : 6
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

Share this offer with your network

Other jobs that might interest you

Consultant: Client Services


The successful candidate must have excellent Scheme knowledge and will act as an Ambassador for HRMB to ensure effective customer satisfaction. Effective and accurate recording and resolution of all enquiries. Maintain and ensure adherence to Service Leve ...

Region of : Gaborone