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CV Profile No.73646

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Last name : *************
First name : ***************
Phone : +2***********
Email : ******@******
Date of birth : ********
Nationality : ********
Address : ****************************************************

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Profile details

Job category searched
» Accounting, controlling, finance
» Management
» Marketing, communication
» Services
» Banking, insurance, finance
Professional experience . 2 to 5 years
Professional Experience: 
Claims Processor
Champions Insurance
11.2019 - 07.2021
Duties ❖ Processing motor and non motor insurance claims ❖ Ensuring timely processing and settlement of all claims to meet customer expectations ❖ Providing clients advice and assistance promptly on claim related inquiries. ❖ Handled in person and over the phone inquiries ❖ Data capturing using System A package-claim registering, claim status updating, adjusting payments and system reserves ❖ Loss adjusting (Motor vehicle - glass claims,Break-in and theft,etc ) ❖ Processing recoveries ❖ Keeping records of all motor and non-motor salvage disposal ❖ Organizing vehicle towing and salvage collection ❖ Cross selling of company products to clients ❖ Liaise with repairers or suppliers when needed ❖ Preparing weekly and monthly Claim Payment Reports/Schedule ❖ Carrying out monthly audit trails to ensure that there is proper allocation of reinsurance  Documentation and general office administration  Carrying out any other duties as assigned by supervisor or management
Champions Insurance
08.2021 - 01.2022
Duties ❖ Examining insurance proposals ❖ Determining premiums ❖ Design insurance products of the company in line with the identified needs of clients ❖ Creating marketing initiatives to attract new clients and retain long term customers ❖ Resolve all client queries and assisting walk-in clients and over the phone inquiries ❖ Preparing insurance policy terms and conditions ❖ Writing quotes and negotiating the terms with brokers and clients ❖ Responding quickly and accurately to new business ( introductions, preparing quotations and presenting proposals to prospective and existing clients). ❖ Developing and maintaining client data base ❖ Actively identify opportunities to work with colleagues across the business and capitalize on account penetration and cross selling ❖ Training and educating agency staff on Company products, services, processes, and underwriting philosophy ❖ Zinara Licensing ,Comesa (yellow Card licensing) and Mapfre Travel Insurance
Customer Service Consultant
SBT Zimbabwe
01.2019 - 10.2019
Duties ❖ Giving Customers information on company products and services ❖ Serving walk in clients ❖ Serving customers Online ❖ Assisting in Sales and marketing promotions and activities ❖ Assisting in obtaining motor vehicle insurance and advising on any motor vehicle insurance related inquiries ❖ Doing daily recons and sharing with the marketing manager ❖ Achieve agreed upon sales targets
Computer Literate;Proficient with MS Office package;Extensive knowledge of System A Insurance Package;Short term Insurance Underwriting and Claims Processing Other Clean class 4 drivers licence
Education . Bachelor
Bachelor of Commerce in Risk Management and Insurance
Great Zimbabwe University
03.2015 - 11.2018
Bachelor of Commerce in Risk management and Insurance
More information
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Central - Chobe - Francistown - Gaborone - Ghanzi - Jwaneng - Kgalagadi - Kgatleng - Kweneng - Lobatse - Ngamiland - North-East - Orapa - Selebi-Phikwe - South-East - Southern - Sowa - International
Permanent contract - Fixed-term contract - Part-time work

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