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Profile details
Job category searched
» Accounting, controlling, finance
» Management
» Marketing, communication
» Secretarial work, assistantship
» Hotel business, catering
» Industry, production, manufacturing and other
» Marketing, communication, media
» Secretarial work
» Telecom
Professional Experience:
Client Relations Assistant
Orange Botswana
Since 10.2020
Resolving day to day queries for clients and employees;
• Performing quality check duties on union contracts from the Business to Business support unit.
• Accurate data capturing to ensure proper maintenance of client information in the system.
• Activation of new union contracts on the system and renewing the expired contracts.
• Producing daily reports on processed contracts, and a consolidated monthly report for commercial sales.
• Sim card registrations and replacements
Providing support for routine issue;
• Act as point of contact for client’s complaints.
• Responsible for lead conversation and clients retention.
• Assisting in boosting monthly sales and performance
Accounts Officer
Sinecure Holdings (Pty) Ltd
08.2019 - 06.2020
• Performing and adhering to all systems and procedures as instructed per assigned client.
• Posting and processing journal entries to ensure all business transactions are recorded.
• Updating financial data in databases to ensure that information will be accurate and immediately available when needed.
• Preparing and submitting weekly/monthly reports.
• Assisting senior accountants in the preparation of monthly/yearly closings.
• Assisting with other accounting assignments/projects
Accounts/Logistics Coordinator
Boswa Energy (Pty) Ltd
12.2016 - 10.2017
[Responsible for supply chain management, project planning, and making sales]
• Strategically planning and managing logistics, transportation and customer service.
• Directing, optimizing and coordinating a full order cycle, Liaising and negotiating with suppliers and retailers.
• Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Planning routes and process delivery
• Resolving any arising problems or complaints.
• Meeting cost, productivity, accuracy and timeline targets.
• Maintaining metrics and analyzing data for assessing performance and implementing improvements.
• Complying with laws, regulations and ISO/BOBS requirements.
• Keeping records of all accounting information
Accounts Clerk
Mokolodi Nature Reserve
10.2014 - 04.2015
Creditors & Debtors
• Correlating invoices with orders and carrying out any necessary administration. Receiving and capturing all invoices and credit notes.
• Completing all suppliers’ reconciliations on a monthly basis.
• Inputting of all aspects of the expenditure cash book.
• Filling, managing stock issues, and other accounting duties.
Daily Banking & Point of Sale Analysis
• Receiving a cash handover sheet from reception and ensure that the administration is correct. Checking cash balances with respective receipts.
Reconciliation of credit card receipts
• Completing the handover control sheet and ensure that the actual deposit reconciles with the control sheet.
• Checking reception and couriers shop floats on a daily basis & periodic checks of other floats.
Banking Analysis
• Sorting receipts into different activities and doing sales analysis.
• Analyzing the point of sale, invoices, and debtors on a banking analysis schedule.
Customer Technical Support Tech. (Temporary)
Orange Botswana
10.2013 - 10.2014
Assisted with data configuration support to orange customers and keeping the customer database up to date. Selected duties and skills acquired:
• Assisted with daily customer support for mobile handsets and handled customer queries.
• Configuration of smartphones with correct data settings.
• Daily data capturing of customer requests through Microsoft
Access, database, and Excel.
Skills
Sage ACCPAC
Pastel Evolution
Quickbooks
MS Office (Word, Access,
Excel, PowerPoint)
Good computer skills
Software Skills
Problem solving skills
Good communication skills
Innovative
Leadership skills
Team player
Education . Bachelor
OTHM Level 7 Diploma in Strategic Management & Leadership
Edubex Learning
09.2021 - 12.2022
Modules Included
• Strategic Management
• Strategic Leadership
• Strategic Financial Management
• Strategic Human Resource Management
• Strategic Marketing
• Advanced Business Research Methods
Association of Accounting Technicians (AAT Level 2 Certificate in Accounting)
Institute of Development Management
02.2014 - 07.2014
Modules Included:
• Processing Bookkeeping Transactions
• Control Accounts, Journals and the banking system
• Basic Costing
• Work Effectively in Accounting and Finance
• Computerized Accounting
BGCSE Examinations
Gaborone Secondary School
02.2008 - 11.2009
Obtained 44 Points
Languages
english›fluent
More information
not filled in
Central - Chobe - Francistown - Gaborone - Ghanzi - Jwaneng - Kgalagadi - Kgatleng - Kweneng - Lobatse - Ngamiland - North-East - Orapa - Selebi-Phikwe - South-East - Southern - Sowa - International
Gaborone
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
10.03.2023
26
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